WHAT IS FACILITY MANAGEMENT SERVICES?
Facility management (FM) is a profession that encompasses multiple disciplines to confirm functionality, comfort, safety, and efficiency of the built environment by integrating people, place, process, and technology. Facility Management Service or FMS is a bouquet of maintenance services that are utilized by companies, organizations, and housing societies towards an integrated approach to the assorted day to day activities and maintenance management.
The facility management companies make sure that the area under their control or management is run smoothly, efficiently, and economically with the implementation of professional quality of daily services like Engineering maintenance services, security services, car parking services, etc. A typical facility management agency will have several verticals, all of which come under one umbrella to supply customized maintenance and management to the real estate assets.
The FM industry is growing at a rapid pace and therefore the roles of FMs are broadening to encompass more responsibilities and skillsets. FM budgets and teams have become larger and more impactful as the built environment becomes more integral to the ways modern society conducts business, entertainment, and lifestyles. Here are some social trends that are deeply rooted in and affected by facility management:
- The emergence of the “Internet of Things”
- Building Automation/Monitoring
- Employee Engagement
- Health, Wellness & Well-Being
- Evolving IT Infrastructure
- Evolving real estate Models
- Sustainability & Environmental Impact
FACILITY MANAGEMENT SERVICES
Any facility management company will have one or a combination of the following services:
- Engineering Services
The common engineering services form a part of the general facility management company’s responsibilities. Engineering services such as HVAC, Electrical maintenance, Lifts, Plumbing, Energy, and utilities are all a part of the maintenance services provided by facility management companies.
- Soft Services
Apart from the core maintenance services, the facility management agency also provides various soft services such as Janitorial services, cleaning, landscaping as well as security services that form a part and parcel of the daily activities of most real estate assets, including malls, shopping centers, cinemas, housing complexes, offices, and organizations.
- Workplace solutions
Most of the better facility management companies in Delhi provide workplace solutions that aid the easy working of offices and organizations. These include but are not limited to Reception, mail, reprographics, catering, transport, concierge and archiving services, etc. sometimes courier and goods transportation is also included along with the services of trained drivers and cleaners.
- Space/ Occupancy Services
Apart from all the services listed above, many larger facility management companies also provide solutions towards space planning, carrying out preventive and breakdown maintenance projects, headcount tracking, and energy management functions.
These days, with more and more professionalism and specialization entering most of our workforce requirements, a decent facility management service partner can make plenty of difference in how a workplace of a residential society is managed and run, and within the long-term, can prove to be quite beneficial to the organization economically also as having an excellent perceptual return.’
To that end, it is really rare now to see the larger organizations have an in-house facility management team since it is cumbersome and expensive to maintain so many different functions that are specialized and need constant training and staff reconciliation. The only exception can be the hospitality brands, hotels, etc. which have facility management as a core competence.
Overall, the facility management companies have got rid of loads of burden of the daily maintenance and upkeep aspects from a plethora of companies and organizations and have allowed them.